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Terms of Use

Who are we

We are Chez de Chez Limited (company number 09118979) and our address is 22 East Hill, St Austell, PL25 4TR (referred to as “we” or “us” or “our”).

Please read these Terms carefully before you start to use our Site.  They contain important information about your rights and obligations when using (referred to as “this Site”).

When you use this Site, you agree to be bound by these Terms.

If you do not agree to these Terms of Use, please do not enter the Chez de Chez website, register as a member, or subscribe to our newsletters.


We treat your privacy very seriously and we understand that you will wish to know how we will use the information we collect from you. Please click here to access our privacy policy, which forms part of these Terms of Use. All use of your personal information will be in accordance with our Privacy Policy and will comply with all applicable EU data protection legislation.

We may change these Terms at our discretion by updating them on the Site. The then current version of these Terms will apply whenever you use this Site.

Intellectual Property

The copyright and all other intellectual property rights in this Site (including all database rights, trade marks, service marks, trading names, text, graphics, code, files and links) belong to us or our licensor(s). All rights are reserved.

This Site contains links to websites operated by third parties. We have no control over their individual content. We therefore make no warranties or representations as to the accuracy or completeness of any of the information appearing in relation to any linked websites. The links are for your convenience only. If you decide to access any third party website linked from this Site, you do so at your own risk.

We are not an estate agency. The details of the properties available on this Site are provided to us by third party estate agents, property owners or developers, for your information only. We do not verify the property details provided to us and therefore make no warranties or representations as to their accuracy or completeness. If you rely on these details, you do so at your own risk.

Your use of Chez de Chez Ltd website and services

You may view, print, download or temporarily store extracts from the chez de Chez Ltd website for your personal, non-commercial reference without alteration, addition or deletion. You may not otherwise copy, reproduce, retransmit, distribute, publish, commercially exploit or otherwise transfer any the Chez de Chez Ltd website material or content. You acknowledge that you will not acquire any Rights by downloading or otherwise using any the Chez de Chez Ltd website content or materials.

You accept that you are solely responsible for ensuring that your computer system meets all relevant technical specification necessary to use this Site and that your computer system is compatible with this Site.

You must not misuse our system or this Site. In particular, you must not hack into, circumvent security or otherwise disrupt the operation of our system and this Site, or attempt to carry out any of the foregoing. This includes introducing viruses, trojans, worms, logic bombs or other material which is or could be malicious or technologically harmful.

You must not upload or use inappropriate or offensive language or content or solicit any commercial services in any communication, form or email you send or submit, from or to the Site.

Whenever you make use of features that allow you to upload content to our Site, or to make contact with other users via our Site, you must comply with the content standards set out in these Terms.  You warrant that any such contribution does comply with the standards mentioned in these Terms of Use and you will be liable to us and indemnify us against any breach of this warranty.

All content that you upload to our Site will be considered non-confidential and non-proprietary and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose. We also have the right to disclose your identity to any third party who claims or alleges that content posted or uploaded by you to our Site breaches that third parties legal rights.

The views expressed by users on our Site do not represent our views or values.

Interactive Content

All content that you upload to our site must:

  • Be accurate (where you state facts);
  • Be genuinely held (where you state opinions); and
  • Comply with the applicable law of the country from which they were posted.

Your content must not:

  • Contain any material which is defamatory of any person;
  • Contain any material which is obscene, offensive, hateful, discriminatory, unethical, immoral or inflammatory; or
  • Contain any material which does or could potentially infringe the intellectual property rights of a third party.

Where we believe a breach of this policy has occurred we may take such action as we deem appropriate. This action may include the following:

  • Immediate, temporary or permanent withdrawal of your right to use our Site;
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our Site;
  • Further legal action against you; and
  • Disclosure of such information to law enforcement or authorities as we reasonable feel necessary.

In addition to all of our rights set out above, we reserve the right to take down any content that you upload to our Site at any time without notice and without having to give a reason.

 User Registration

When you register to use the Chez de Chez website you will be asked to create a password. You must keep this password confidential and must not disclose it to or share it with anyone. YOU WILL BE RESPONSIBLE for all activities that occur under your password. If you know or suspect that someone else knows your password you should notify us immediately.

If you forget your password please contact on:  and we will be able to remind you of your password if you satisfy our security check or use the ‘forgot your password’ feature on the site.

The Chez de Chez website provides property owners (or agents acting on behalf of those owners) an environment to advertise their properties for sale.

Chez de Chez Properties can under no circumstances be held responsible for the content or accuracy of the information in any advertisement displayed on the site insofar that these advertisements are written by third parties under their sole responsibility.

The user must use the information carefully and conduct all verification under his/her exclusive responsibility.

Any photographs supplied or uploaded to the Site site must be sent by the copyright holder of the photographs or with the full knowledge and consent of the copyright holder. By sending or uploading photographs for inclusion in an advertisement, the sender confirms this to be true and assumes full responsibility for any subsequent legal action, indemnifying Chez de Chez Properties against any subsequent legal action in this regard.

Rates and conditions are subject to change without notice.

Chez de Chez reserves the right to alter the layout and or the design of any part of the site.

No refunds for products or services bought can be offered.

All expired listings will not be visible by members of the public when searching the site, however the details will remain on our system for one month and can be re-activated by logging in and purchasing the required extension to said listing or license.

Exclusion from the Site

We reserve the right to bar users from this Site and/or restrict or disable their access or use of any or all elements of our services, on a permanent or temporary basis at our sole discretion. Any such user shall be notified and must not then attempt to use this Site under any other name or through any other user.


Whilst we endeavour to ensure that any material available for downloading from this Site is not contaminated in any way, we do not warrant that such material will be free from infection, viruses and/or similar code.

Due to the nature of software and the internet, we do not warrant that your access to, or the running of, this Site will be uninterrupted or error free. We may suspend, withdraw, discontinue or change all or any part of our Site without notice. We shall not be liable if we cannot process your details due to circumstances beyond our reasonable control.

The information provided on this Site is for general interest only and does not constitute specific advice.

We make no warranties or representations that the property information on this Site is correct, accurate or up-to-date.

We make no warranty or guarantee that the Site or information available over it complies with laws other than those of England.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied.


Nothing in these Terms will be deemed to exclude our liability to you for death or personal injury arising from our negligence, or for fraudulent misrepresentation.

We will not be liable for any failures due to software or Internet errors or unavailability, or any other circumstances beyond our reasonable control.

We do not accept any liability for loss of your password or account ID caused by a breakdown, error, loss of power or otherwise caused by or to your computer system.

We may put in place such systems as we from time to time see fit to prevent automated programs being used to obtain unauthorised access to our system and this Site. You are not permitted to use automated programs for such purposes and any such use or attempted use by you of such automated programs is at your own risk. We shall not be liable to you for any consequences arising out of or in connection with any such use or attempted use of automated programs to obtain unauthorised access to our system or this Site.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with:

  • Use of, or inability to use, our Site; or
  • Use of or reliance on any content or information displayed on our Site.
  • If you are a business we shall not be liable to you for:
  • Any indirect, consequential, special or punitive loss, damage, costs and expenses;
  • loss of profit;
  • loss of business;
  • loss of reputation;
  • depletion of goodwill; or
  • loss of, damage to or corruption of data.

If you are a consumer, please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial of service attack or other technologically harmful material that may infect your computer equipment, computer programmes, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or any website linked to it.

When you use the “contact forms” on this Site to enquire about a property, your details (including your email address) will be sent by email directly to the estate agent, owner or developer marketing the property or properties that you are enquiring about. We do not accept any liability for any subsequent communications that you receive directly from that estate agent, owner or developer.


All notices shall be given to us, by email at: or by post to our address provided at the beginning of these Terms.

If you have registered to use our services then we may serve a notice on you by email at the email address provided to us at the point of registration.

All notices sent by email will be deemed to have been received on the day that they are sent or, if sent on a national holiday in England or on a Saturday or Sunday, the next working day following the day on which the email was sent. All notices sent by post will be deemed to have been received 3 working days after the date of posting.


We may from time to time change the content of this Site or suspend or discontinue any aspect of this Site, which may include your access to it. Any amendments to these Terms will be made available.

We may revise these Terms at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

If you are a business user, these Terms are the whole agreement between you and us. You acknowledge that you have not entered into this agreement in reliance on any warranty or representation made by us (unless made fraudulently).

If a court decides that any part of these Terms cannot be enforced, that particular part of these Terms will not apply, but the rest of these Terms will. A waiver by a party of a breach of any provision shall not be deemed a continuing waiver or a waiver of any subsequent breach of the same or any other provisions. Failure or delay in exercising any right under these Terms shall not prevent the exercise of that or any other right. You may not assign or transfer any benefit, interest or obligation under these Terms. The provisions of the Contracts (Rights of Third Parties) Act 1999 shall not apply to these Terms.

If you are a consumer user, please note that these Terms and their subject matter and formation (including any non-contractual dispute or claim) are governed by English Law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland, you may also bring proceedings in Scotland.

If you are a business user, these Terms and their subject matter and formation (including any non-contractual disputes or claims) are governed by English law and will be subject to the exclusive jurisdiction of the English courts.

How to Contact Us

To contact us, please email: or by post to our address shown at the beginning of these Terms.

Thank you for visiting our Site.

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